The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department

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The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department La revue

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In a unique and integrated approach, The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department exposes you to the academics behind managing the complex service environment that is the ED. The book combines applied management science and ED experience to create a model of how to improve your emergency department operations.

After summarizing the current state of emergency medicine, the book offers an in-depth presentation of Lean tools used in the ED along with basic and advanced flow principles grounded in queuing theory and the theory of constraints. It then shows how these concepts are applied in the emergency department and why they work, supported by a comprehensive case study in which Lean principles were used to transform an underperforming ED into a world-class operation.

The authors highlight three commonly referenced intervals in the ED: door to doc (input), doc to disposition (throughput), and disposition to departure (output). After reviewing best practices, the authors explain how to achieve excellence in your own environment by discussing change management, leadership, dealing with resistance, and other critical elements of creating a culture of change. Under any scenario realized by healthcare reform, this book provides the tools and concepts to improve your ED for patients, staff, the organization, and ultimately, society.

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Administrative Medical Assisting: Foundations and Practices

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Administrative Medical Assisting: Foundations and Practices La revue

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This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book.

 

Administrative Medical Assisting, Second Edition, provides readers with a thorough understanding of the administrative areas of medical assisting—from communication styles to insurance billing to patient safety and more. This text fully addresses the administrative competencies of both the Accrediting Bureau of Health Education Schools (ABHES) and the Commission on Accreditation of Allied Health Education Programs (CAAHEP) for medical assisting programs. The text’s teaching and learning package includes an Instructor Resource Guide, a Student Workbook, and more.

 

Teaching and Learning Experience:

 

•Provides extensive coverage of the administrative medical assisting profession

 

•Meets the highest standards outlined by CAAHEP and ABHES, and provides all of the tools needed for student success

 

•Loaded with critical thinking exercises, real-world scenarios, and learning tools throughout

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Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders

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Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders Description

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You likely don’t need any more tools, programs, or workshops to improve your hospital. What you need is a simple and consistent approach to manage problem-solving. Filling this need, this book presents a Lean management system that can help break down barriers between staff, directors, and administration and empower front-line staff to resolve their own problems.

Lean Daily Management for Healthcare: A Strategic Guide to Implementing Lean for Hospital Leaders provides practical, step-by-step guidance on how to roll out Lean daily management in a hospital setting. Ideal for leaders that may feel lost in the transition process, the book supplies a roadmap to help you identify where your hospital currently is in its Lean process, where it’s headed, and how your role will change as you evolve into a Lean leader.

Illustrating the entire process of implementing Lean daily management, the book breaks down the cultural progression of units into discreet, objectively measurable phases. It identifies what leaders at all levels of the organization must do to progress units into the next phase of development.

Complete with case studies from different service areas in the hospital, the book explains how to link problem-solving boards together to achieve meaningful and measurable improvements in: the emergency department, the operating room, discharge times, clinics, quality, and patient satisfaction.

After reading this book you will understand how consistent rounding, a few whiteboards, pen-and-paper data, and a focused effort on working the Plan-Do-Study-Act cycle can help you build a common problem-solving bench strength throughout your organization—establishing the framework upon which future improvement can be built.

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Clinical Reasoning in the Health Professions, 3e

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Clinical Reasoning in the Health Professions, 3e La revue

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Clinical reasoning is the foundation of professional clinical practice. Totally revised and updated, this book continues to provide the essential text on the theoretical basis of clinical reasoning in the health professions and examines strategies for assisting learners, scholars and clinicians develop their reasoning expertise.

• key chapters revised and updated
• nature of clinical reasoning sections have been expanded
• increase in emphasis on collaborative reasoning
• core model of clinical reasoning has been revised and updated

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The Effective Health Care Supervisor

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The Effective Health Care Supervisor Info

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Doody's Weighted Numerical Score: 100 - 5 Stars! "This is an excellent addition to any management library. It is well written, thorough, and covers a wide range of relevant topics. It is a great way to explore supervision and management topics." ~Cynthia Lee Cummings, RN, MSN, EdD(University of North Florida Brooks College of Health) “I have seen numerous texts and this is the best. Students at the grad level and in the field really benefit from it. Thanks for a quality publication.” ―John A. Romas, MPH, PhD, Health Science, Department, Minnesota State University The Eighth Edition of this best-selling text continues to offer proven, hands-on, practical applications of both classic and current management principles in the healthcare setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a healthcare supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible. Key Features: - Particularly valuable to those new to management and supervisory responsibilities - Deals with the fundamentals of management from the unique context of the healthcare organization - Useful as a classroom tool and also as a working guide, a text students will want to keep and refer to later - Thoroughly updated, including two new chapters on the “Evolving Supervisory Role” and the “Volatile Healthcare Environment” Pedagogy Intro Quote Chapter Objectives “Situation” Dialogues Questions for Review and Discussion “Exercise” Notes.


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Essentials Of Health Care Marketing

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Essentials Of Health Care Marketing La revue

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The healthcare industry continues to undergo enormous changes with new laws and policies, fresh innovations, and an increasingly educated health consumer. As such, healthcare administrators must be prepared to shift their strategies in order to meet the demands of this dynamic market. Essentials of Health Care Marketing, Third Edition will provide your students with a foundational knowledge of the principles of marketing and their particular application in health care. Moreover, the text offers a perspective on how these principles must shift in response to the changing environmental forces that are unique to this market. The text is a complete curriculum of marketing management tools and techniques and is ideal for graduate courses, though advanced undergraduates can readily grasp the level of presentation. Key features: · Filled with examples from a wide array of health care providers, health systems, HMOs, physician-hospital organizations, and more. · Covers fundamental topics such as market research, strategy, and the strategic marketing process. · Chapters include learning objectives, key terms, and chapter problems for discussion. · Accompanied by downloadable Instructor’s Manual and PowerPoint slides to facilitate course instruction..


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A3 Problem Solving for Healthcare: A Practical Method for Eliminating Waste

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A3 Problem Solving for Healthcare: A Practical Method for Eliminating Waste Info

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The A3 process is a way to look with "new eyes" at a specific problem identified by direct observation or experience. It offers a structure that begins by always defining the issue through the eyes of the customer.

In A3 Problem Solving for Healthcare Cindy Jimmerson explains an essential tool borrowed from the Toyota Production System, which is an extension of work identified with the well-known Value Stream Map. She offers an easy-to-learn problem-solving method that can be used in every aspect of healthcare to identify, understand, and improve processes that don't support workers in doing their good work. In this compelling book you get:

The expertise of a recognized industry expert in Lean principles

A practical, easy-to-use workbook

Concepts illustrated with numerous A3s in various stages of development

Explanation of how to extend the VSM philosophy to a more focused perspective

An extensive exploration of the A3 problem-solving tool in healthcare―the first book to do so

Through case studies and actual A3s, this book illustrates the simplicity and completeness of the A3 tool and its applications to regulatory documentation as well as activities of daily work.

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